Shipping
Where applicable (only on signed print edition books and essential oils), shipping fees are contained in the full price paid for the products as sold.
All products shipped from Anaiya Sophia use La Poste for European deliveries, and Air Mail for overseas delivery.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary, but generally within 7 to 10 days after ordering. If you need tracking on your delivery, please contact us.
Refunds
Refunds, if applicable, are covered in our Terms and Agreement page - click here
Returns
To return your product, you should contact us for further advice and postal details
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.